Seymour, Daniel

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Daniel Seymour is a University Professor, Administrator, Consultant, and Author.  His first teaching position was as an Assistant Professor at the College of William and Mary and then received tenure and the rank of Associate Professor at the University of Rhode Island where he also served as Assistant to the Professor.  His other administrative assignments have been as Executive Dean at Los Angeles City College, Vice Chancellor of Houston Community College, and Provost of Antioch University.  While serving as a Visiting Professor at UCLA, he formed a consulting firm—QSystems—and began working with health care organizations and higher education on the application of process design and quality improvement practices to the service industry.  He has worked with for more than 30 colleges and universities, including longer-term assignments at Claremont University Center, Mt San Antonio College, and at Ventura College.    He is the author of 15 books in business and higher education.  His two American Council on Education books on the subject of quality improvement—On Q: Causing Quality in Higher Education and Once Upon a Campus:  Lessons for Improving Quality and Productivity in Higher Education—have been best sellers and continue to be authoritative resources on the subject.  Another book, High Performing Colleges, is a two-volume set that uses the Malcolm Baldrige National Quality Award as a framework for improving colleges and universities.  His most recent books are Noble Ambitions:  Mission, Vision, and Values in American Community Colleges (2013) and Momentum:  The Responsibility Paradigm and Virtuous Cycles of Change in Colleges and Universities (2015).  He currently teaches in the MBA program at California State University, Channel Islands. 

Dr. Seymour received an A.A. from Lane Community College and B.A. from Gettysburg College.  He then obtained an M.B.A. in management and economics from the University of Oregon followed by a Ph.D. in marketing and quantitative methods.